Sales Manager

Join our team as a Mice Cluster Sales Manager and drive business across our prestigious London properties: The Marylebone, The Bloomsbury, and The Kensington.

Key Responsibilities:

• Develop and implement a sales strategy to maximize MICE business across all three hotels
• Target corporate clients, event planners, and industry professionals to increase revenue
• Collaborate with sales and marketing teams to create impactful promotional materials and campaigns
• Analyse market trends and customer feedback to adapt sales tactics and capitalize on opportunities
• Work with hotel management teams to ensure seamless execution of MICE events
• Actively account manage allocated accounts and grow new accounts pipeline substantially.
• Opera Sales and Catering must be kept updated at all times and is a key part of the reporting and management of all accounts and incoming business requests
• Ensure that business demand and pipeline is carefully monitored, and plans put in place to convert business as needed for all three London hotels particularly for private dining and weekend specific events
• Understand the occupancy and rate needs and ensure that the overall value of a booking is considered when assessing the need.
• Follow up enquiries with rigour and passion and ensure that we achieve maximum conversion
• Proactively Manage a portfolio of key meetings accounts for the 3 London hotels and produce key account management plans to ensure that we optimise all opportunities, build new contacts from existing companies and seek to penetrate a wider relationship
• From time to time attend tradeshows and partner events representing all Doyle Collection hotels as appropriate. Understand the competitive market place and utilise the intelligence to convert revenue. Ensure that the hotels perform ahead of the market and share intelligence gathered with all the team
• Develop a pipeline of new markets with local partnerships and proactively manage the sales relationship
• Attend weekly revenue and operations meetings when from time to time, the requirement will be to present the departments performance and pipeline revenue accurately
• Manage all in- coming enquiries in a friendly and efficient manner ensuring that we are providing the proposals that answer the brief and maximising in all up-selling opportunities and converting the revenue
• Work in conjunction with M&E sales colleagues to drive meeting and events revenue from existing clients - monitor enquiries via Cvent and other third party portals and conduct prospecting calls in a timely manner.
• Take responsibility for the preparation and submission of statistical, performance and forecast reports on a weekly/monthly basis and contribute to the preparation of M&E segment budget process
• Host appropriate FAM trips and site inspections, ensuring that communication of Who, Why and What to the management and operations is always executed

The Perks of working for The Marylebone Hotel:

• 28 days of holidays (including public holidays)
• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• Cycle to work scheme
• Discounts in selected stores and online shops
• Company pension
• Life Insurance

The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.