Sales Co-ordinator

NO AGENCIES PLEASE

Due to promotion of one of our team to Account Executive, Allwag Promotions are looking for a enthusiastic, methodical and creative Sales co-ordinator with an eye for detail who can work in a team to support our Account Managers. The role is both varied and fast paced to achieve our customers tight deadlines to ensure our orders are produced and branded correctly on time, every time, no matter how short!

Your excellent email inbox management skills will ensure you are able to juggle various aspects at the same time as the volume of emails is high. More importantly, you must have an excellent telephone manner, be confident to speak to customers as well as the enthusiasm to tackle a high volume of order processing and proofing by using your superb organisation skills.

Working within our Sales Team, you will be responsible for managing quotations, orders and proofing to ensure each order is delivered as required and tackle any challenges or problems that occur along the way.

Your main responsibilities are to:

• Liaising with Account Managers to produce quotations by selecting the best products to meet their client specifications
• Negotiating prices with suppliers
• Manage samples to win more business
• Brief in visuals to our graphic design team for our Account Managers to present to our clients
• Check the artwork complies with brand guidelines and visuals are correct
• Process and check orders received from Account Managers
• Chase pro-forma payment to avoid delays with the order
• Ensure the suppliers order acknowledgements are correct based on quotes received
• Send clients their proofs and keep on top of their progress to ensure deadlines aren't compromised
• Deal with any amendments and re-proofs until client approves the proof
• Approve proofs with supplier once approved by client
• Progress chasing on each order to ensure it is 'going according to plan’
• Ensure all no fail orders meet their delivery deadline
• Despatch orders ready for invoicing, checking all final order information is correct
• Check all jobs have been delivered satisfactorily, documenting feedback
• Deal with all problems arising from both clients and suppliers to ensure complete satisfaction
• Negotiate with suppliers to achieve the best possible solution if there is an issue with an order
• Develop existing clients relationships to build rapport and grow business with them
• Adhere to all aspects of quality management to manage suppliers effectively

A working knowledge of Adobe Illustrator is ideal as graphic design skills only add to your creativity.

We are keen to hear from you if you enjoy multi tasking and would like to be an integral part of your employers success long term. We look for enthusiastic, committed people who share our values and understand that our ethos.

Our growth and success since we started in 1998 is the result of our constant innovation and great customer service, leading to repeat business and referrals. We build excellent relationships with clients based on trust and reliability.

We feel that each role within Allwag Promotions offers the perfect opportunity for someone to make a real difference and achieve great job satisfaction as a result of their efforts. So if you enjoy a challenge, like being busy and are determined to meet customers’ needs, this could be perfect for you.

Allwag Promotions is an Investors in People Gold status employer, so fantastic career opportunities, and full training and support are provided. We are proud to have been awarded by "Distributor of the Year" in 2024 by the British Promotional Merchandise Association for the 10th year running!

Based at our offices in Hatfield Peverel (5 mins walk from the train station), this role allows you to develop your own career as we have opportunities to learn other areas within the business as we continue to grow.

Working hours: 8.30a.m. to 5.30p.m. Monday to Thursday with the option to work from home on a Friday

As well as your salary we also offer workplace wellbeing programme, Workplace pension and private healthcare scheme, oh and lots of fun along the way (check out our Facebook page)!

Equal Opportunities statement

It’s our policy as an employer to treat all people equally irrespective of race, ethnic origin, sex, marital or parental status, sexual orientation, creed, disability, age or political belief.

The aim of this policy is to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.

Click here to view our equal opportunities policy.