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Sales Assistant Part Time m/f - 16h

Sales Assistant Part Time m/f - 16h

Posted 12 April by FashionJobs
Ended
Competitive salary
London , South East England
Permanent, part-time
View all jobs
We are seeking the talents of Sales Assistants (M/F), part time (16H during lunch breaks) to contribute to the next chapter of Sézane’s journey. The position is based in our new Appartement of Marylebone.

Your missions will be the following:

Delivering a unique customer experience:
  • Make the customer the priority of the flat to guarantee optimal customer service
  • Embody the Sezane spirit and style through impeccable presentation (respect for grooming)
  • Welcome your customers with generosity and empathy in order to offer them the best possible experience
  • Consider the personality of your customers in order to identify their desires
  • Help them discover the brand and our different worlds/products
  • Be an ambassador of the Brand's omnichannel nature (flat and web)
  • Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
  • Be a force for proposing specific actions to make the customer experience memorable and unique.
  • Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty
  • Knowing our CSR policy to respond to customers

Guarantee the brand image:
  • Know the basic rules of Sézane merchandising
  • Check the labeling of products on the floor
  • Participate in the implementation of the merchandising and ensure its follow-up
  • Offer customers an exciting and inspiring shopping experience
  • Monitor and maintain the sales level of the store
  • Have a fashion culture to be able to make proposals

Ensure the smooth running of Operations:
  • Apply Sezane policies, standards and procedures
  • Collect and respect procedures related to operations
  • Carry out specific processing (returns, exchanges, reservations)
  • Participate in the definition of the number of staff required to meet customer expectations
  • Ensure proper stock management

Be a team player:
  • Be a team player, participate in all related tasks
  • Participate in the creation of a positive and harmonious environment to create a group synergy
  • Relay the brand's commitments

Reference: 52382147

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