Sales Assistant - Manufacturing Industry

Sales Assistant - Manufacturing Industry

Our client, a leading manufacturing company based in Doncaster, is seeking a dynamic and customer-oriented Sales Assistant to join their team. As a Sales Assistant, you will play a pivotal role in ensuring high service and satisfaction for our client's national and international customers.

Key Responsibilities:

• Be the first point of contact for customers, establishing positive relationships.
• Manage sales orders on the Nav system and correspond with customers to confirm actions taken.
• Invoice customers and follow up on outstanding invoices.
• Complete necessary paperwork related to customer orders.
• Communicate with customers regarding product deliveries and collections.
• Maintain an updated customer database
• Escalate relevant customer information and issues to the Sales Managers.
• Keep the Sales Manager updated with weekly reports on agreed KPIs.
• Arrange samples to be sent to customers.
• Handle customer claims and coordinate with the Sales Manager for resolution.
• Interface with different departments such as production, quality, and logistics.

The ideal candidate will have:

• Good knowledge of the FMCG/manufacturing industry.
• Familiarity with export and foreign trade procedures.
• Sales, customer service, or export service experience.
• Strong IT skills, particularly in Microsoft Excel and Word.
• Excellent verbal and written communication skills.

Our client offer a competitive salary, 25 days holiday + bank holidays, company pension scheme, along with the opportunity for personal and professional growth!

This is a fantastic opportunity to excel in a dynamic and customer-focused environment. If you are enthusiastic, detail-oriented, and thrive in a fast-paced setting, we want to hear from you!

Don't miss out - apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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