Sales Assistant m/f - Bicester

Posted 12 April by FashionJobs

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We are seeking the talents of Sales Assistants (M/F), available for a temporary contract from the 8th of May until the 15th of October, to contribute to the next chapter of Sézane’s journey. We propose part-time and full-time contracts. The position is based in our pop-up store in Bicester Village, UK.

Your missions will be the following:

Delivering a unique customer experience:
  • Place the customer at the heart of the "Appartement " experience 
  • Embody the Sezane spirit and style through impeccable presentation (respect for grooming)
  • Welcome your customers with generosity and empathy in order to offer them the best possible experience
  • Adapt to each customer and their tastes for a personalized unique experience 
  • Accompany customers to discover the Sézane universe and products
  • Act as an ambassador for Sézane across all channels (instore and online)
  • Demonstrate curiosity and develop an in-depth knowledge of the Brand and its products
  • Be proactive in proposing ways to make the customer experience memorable and unique 
  • Dealing with customer complaints and dissatisfaction to satisfy our customers and build loyalty
  • Knowing our CSR policy to respond to customers

Guarantee the brand image: 
  • Know the basic rules of Sézane merchandising 
  • Check the labeling of products on the floor
  • Participate in the implementation of the merchandising and ensure its follow-up
  • Offer customers an exciting and inspiring shopping experience
  • Monitor and maintain the sales level of the store
  • Have a fashion culture to be able to make proposals

Ensure the smooth running of Operations:
  • Apply Sezane policies, standards and procedures
  • Collect and respect procedures related to operations
  • Carry out specific processing (returns, exchanges, reservations)
  • Ensure proper stock management

Be a team player:
  • Be a team player, participate in all related tasks 
  • Participate in the creation of a positive and harmonious environment to create a group synergy 
  • Relay the brand's commitments

Reference: 52398263

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