Sales Agent

Sales Agent

Temp to perm role

Salary £10.42ph

Location: Onsite - Banbury

Position Type: Monday- Friday 9am-5.30pm

Sales Agent role: As a Contact Centre Sales Agent you will play a pivotal role in driving the sales efforts through outbound calls to potential clients. Your responsibilities will include setting appointments, generating leads, and closing sales, all while building and nurturing positive relationships with clients.

By effectively communicating our client's mission, tailoring solutions to meet individual needs, and exceeding monthly targets, you will contribute to the success and growth of our organisation.

Responsibilities of a Sales Agent:

• Conduct outbound calls to potential clients with the goal of setting appointments, generating leads, or closing sales.
• Utilize persuasive techniques and sales strategies to engage clients and achieve desired outcomes.
• Establish and maintain positive, empathetic, and genuine relationships with clients.
• Foster trust and rapport through active listening, empathy, and personalised interactions.
• Clearly and passionately communicate our client's mission, vision, and the significant impact their contributions can make.
• Understand the unique interests and preferences of potential clients through effective questioning and active listening.
• Tailor solutions and offerings to match individual client needs, ensuring maximum value and satisfaction.
• Employ effective objection-handling techniques to overcome barriers and move prospects towards a positive decision.
• Accurately maintain detailed records of conversations, appointments, and transactions in CRM system.
• Ensure data integrity and confidentiality in all interactions and record-keeping activities.
• Consistently meet and exceed monthly sales targets, contributing to the overall success and growth of the organisation.
• Proactively identify opportunities to optimise performance and drive results.

What we are looking for:

• Proven experience in outbound sales or customer service roles, preferably in a contact centre environment.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly and effectively.
• Empathetic and customer-focused approach, with the ability to handle objections.
• Proficiency in using CRM systems and other relevant software applications.
• Goal-orientated mindset, with a commitment to continuous improvement and achieving results.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Sales Agent Benefits:

• Competitive salary with performance-based incentives.  
• Comprehensive training and ongoing support to enhance your sales and communication skills.  
• Sociable working hours.
• Opportunities for career growth within the organisation.  

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.If you would like this job advertisement in an alternative format, please contact MERJE directly.