Sales Administrator

Retail Sales Administrator 

Cobham, Surrey

Full Time: Tuesday - Saturday (Hours: 8.30-17.00pm)

£24,000 - £27,000 (DOE)

A position is available to join our high-end retail jewellers in the heart of Cobham Surrey. 

The role involves retail and office administration.  The duties below are a summary of what is done on a day-to-day basis but not necessarily every day and some duties shared by the whole team as well as some essential skills

Summary of Role:

• The role involves retail, office administration and personal assistance to the owner of the business.
• Follow security procedure for opening / closing the shop.
• Maintenance of the business debt list.
• Assisting clients with jewellery purchases and repairs.
• Booking in jewellery repairs.
• Assisting with email and telephone inquiries.
• Booking in stock.
• Maintain packaging supplies.
• Writing letters on behalf of the owner.
• General office duties.
• Post office runs.
• Maintaining the display cabinets in the showroom.
• Shared responsibility of maintaining the showroom

Person Spec

• Must enjoy their work and have a natural passion for the product, customer service in general, selling and working in a small team.
• Take responsibility for own work and project's
• Can present, conduct, and communicate themselves in a professional and clear manner both to customers and colleagues.
• Able to work under pressure and tight deadlines.
• Proactive approach.

Sales:

• Available to answer the door and assist clients with the enquiries.
• Greet and serve customers providing a friendly service and delivering a memorable experience in store, over the phone and via email.
• Able to learn jewellery technicalities.
• Ensure familiarity with the product.
• Help display stock as directed.
• Contribute to shop reaching its monthly and annual sales targets.
• Provide reliable information to customers in all matters relating to sales, customer service, repairs, and bespoke orders.
• All transactions to be handled in a responsible and secure way.
• Till functions such as cashing up and taking payments.

Essential Requirements

• I.T. Literate in Microsoft Word, Excel and Outlook.
• Highly organised.
• Self-motivated.
• Clear written and spoken English.
• Previous retail experience.
• Presentable and clean in appearance.
• Punctual, reliable and professional.
• Capable of handling sensitive and confidential information.

Click Apply today!