Sales Administrator

• Job Type: Full-time
• Location: REDHILL
• Salary: 24000

We are looking for a dedicated Sales Administrator to join our client's team. The ideal candidate will be responsible for processing sales orders, managing customer records, and providing exceptional customer service to existing clients, and start to develop new business once trained. This role is crucial in ensuring the smooth operation of the sales department and maintaining customer satisfaction.

• Process sales orders efficiently, including picking and packing the requested goods or suitable alternatives.
• B2B sales enquiries inbound and outbound - 20 - 30 per day
• Generate accurate invoices, ensuring documentation matches the products packed and delivered.
• Dispatch orders assigned to you in a timely manner.
• Record and process payments received, maintaining accurate financial records.
• Replenish stock levels for items sold to ensure continuous availability.
• Maintain correct customer records and adhere to company procedures regarding credit limits.
• Schedule appointments for customers and handle phone enquiries with a high level of customer service.
• Assist with incoming shipments and contribute to stock-taking activities as needed.
• Be a positive, proactive, and cooperative team member, working towards the collective goals of the company.

• Strong organisational skills with the ability to handle multiple tasks simultaneously.
• Excellent customer service skills and phone etiquette.
• Ability to work effectively both independently and as part of a team.
• Flexibility to assist with various tasks as required by the sales department.