Sales Administrator

Sales Administrator

Hours: Full time (office based) Monday - Friday

Location: Maidstone, Kent (Driving license is essential)

Salary: £18,000 - £21,000

As a result of continued growth, we are currently looking for a Sales Administrator to join our continually expanding Administration Team in Maidstone, Kent.

We are looking for a conscientious, detail orientated person who has a passion for providing high levels of customer service, has a great work ethic and all round skills.

The position is ideal for someone who is looking for experience in a fast passed, friendly office environment. For the right candidate, we can offer a full-time position, genuine career progression and a competitive remuneration package.

Who are we?

Ideal Response is the UK’s leading disaster recovery specialists with over 20 years’ experience.

Offering a range of damage restoration, environmental and specialist hygiene solutions, Ideal Response deliver the most advanced and efficient solutions in property restoration faced by both domestic and business owners.

Daily responsibilities:

• Answering phone calls and dealing efficiently with everyday customer enquiries
• Processing new purchase orders for customers
• Assist customers with completing credit application forms and processing credit requests
• Collaborate with the operations team to coordinate sales activities and ensure seamless execution of orders
• Monitor the progress of cases and update the relevant department accordingly
• Use of our internal computer systems and Microsoft Office applications
• General administrative support and other relevant assistance to the sales team

Experience and skills required:

• Highly organised, with ability to follow direction and priorities own workload
• Hardworking, proactive, motivated and personable
• Positive approach to dealing with challenges
• Excellent communication skills both verbal and written
• Confident in communicating at all levels, internally and externally
• Ability and desire to learn new systems and ways of working
• Computer literate and experience of Microsoft programs such as Outlook, Word & Excel
• Desire to continually provide great customer service
• Previous experience within a similar role

Company Benefits:

• Team lunches
• Individual and team incentives
• 20 days annual leave + bank holidays
• Rewarding bonus structure

If you think you’d be a good fit, then we’d love to hear from you... Please aply now for immediate consideration!