Sales Administrator

Sales Administrator - Permanent
Salary - Up to 25k
Nottingham
Hours - Monday to Friday

The recruitment group is working with a global manufacturing brand that supplies the fuel, aerospace, scuba, medical, beverage, and fire extinguisher industries.
My client aspires to create a clean and energy-efficient world along with being a very dynamic, innovative business and is looking for super stars to join their team.

Purpose of the Sales Administrator

The role will be to report to the sales operations manager and will be working in a customer service team who are extremely proactive, driven and always put the customer first.
The ideal candidate will be required to actively seek out, identify, suggest, and then implement opportunities for continuous improvement to improve the delivery of customer service.

Main duties and responsibilities of a Sales Administrator

. Process orders received, monitor the progress of the order until they are delivered, having regard to customers' financial position, maintain contact with other departments and customers throughout & provide any necessary after-sales service.
. Support the rest of the Sales Operations team with the handling of incoming enquiries and communication (via a shared email inbox), processing of customer orders promptly, and checking of orders processed by team members to ensure accuracy and completeness
. Provide standard quotations from generic pricelists based on customer enquiry and where necessary/applicable, by clarifying any technical or commercial issues with the relevant departments.
. Follow up and chase progress of all items contained within an order entry tracker, ensuring timely progression of all open enquiries and orders as part of customer excellence and customer first.
. Identify and propose any opportunities for improvement within the team and business that might improve efficiency, effectiveness and ultimately customer service levels.

Experience/Knowledge Requirements for a Sales Administrator

. Working knowledge of SAP
. Experience with Salesforce or other CRM system
. Experience in communicating and liaising with customers at a high standard
. Great time management, ability to work to deadlines, and a super team player

Please contact Emma @ The Recruitment Group on the contact details provided.