Sales Admin

The Recruitment Co is looking for a Sales Administrator for one of our clients in St Helens.
This is a permanent position.

What we're offering:

• An annual salary of £24,000 per annum
• Monday to Friday, 8:30am until 4:30pm.
• Free on site parking
• Company Pension Scheme

What the role looks like:

• Providing excellent customer service - total customer care and be customer focused.
• Polite and efficient answering of all incoming telephone calls - internal and external.
• Create excellent lines of communication and develop good relationships with customers, suppliers, colleagues etc.
• Establish & maintain excellent communication/relationships with couriers for domestic and international deliveries.
• Close liaison/link with customers, operations, accounts, warehouse/dispatch etc.
• Enquiry handling via email/phone and driving sales to hit targets set.
• Following up warm leads by phone to convert to sales.
• Order processing - accurate completion before passing to operations.
• Product picking/dispatching orders.
• Stock taking responsibilities.
• Purchasing office stationery, ensuring the best price is achieved.
• Complaints handling - being the first port of call for customers and being the link between the customer and operations.
• Tidiness and orderliness of own desk and work area.
• Cover for sales office personnel due to absence through sickness/holidays.
• Special projects as directed by the Sales Office Manager or General Manager.
• Help to develop and maintain Lockie Group and all divisions image in all markets - raise the profile.
• Collective responsibility - to share a joint responsibility for the profitability, well-being and successful development of the business.

The Ideal Candidate will have:

• Previous experience within a sales administration and customer service role.
• Excellent customer service skills.
• Effective communication skills, with the ability to build rapport and develop customer relationships.
• Outstanding time management skills, attention to detail and the ability to multitask.
• Fast paced and a flexible attitude due to the nature of the business.
• The ability to self-motivate and use their own initiative whilst working within a team.
• Excellent knowledge of Microsoft office software applications including Word/Excel/Outlook.
• Knowledge of MIS systems & procedures.

We are interviewing for this role immediately.

• Application deadline: March 30th
  
  CPWarrington

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.