Rough Sleeping Homeless Officer Temp: North London

An exciting opportunity has emerged for a Housing Options Officer to join one of London's most improved local authority councils in a temporary, on-going assignment. This role is all about enabling service users to make informed choices about the housing options available to them and meet and resolve their housing needs whilst preventing homelessness.

Based in North London, this hybrid working position will be on our client's homelessness rough sleeping team so our client is looking for a highly capable officer who has experience in assessing single, homeless clients. This is a full time post (37.5 hours per week, Monday to Friday) and the client is keen to recruit a candidate with previous experience of:

* Providing an efficient and effective front line service for residents, tenants and leaseholders accessing the Housing Options Service.
* Supporting, coaching and empowering clients to independently assess and manage their own housing situation and make informed choices.
* Delivering a responsive service to clients in housing need by interviewing and investigating household's circumstances in order to determine the best options and resources available.
* Providing a comprehensive debt management advice and support to ensure that housing options available are affordable and sustainable.
* Participating in a duty rota system to interview clients on an emergency and appointments basis, cover the telephone advice helpline service.
* Assessing homeless applications within Part VII of the Housing Act 1996 including cases for acceptance, refusal or referral to other authorities.
* Making decisions on where homeless households will be placed into temporary accommodation.

Please note, you must have strong knowledge and experience of the recent Homelessness Reduction Act to be considered for this role. Applicants with expertise in single homeless and rough sleeping would be ideal from our client's perspective as this is a key client group that you would be working closely with.

Only applicants who feel they meet the above criteria and who are willing to work 2 days per week out of our client's North London office need apply for this post. Interviews will take place virtually in late February/early March 2024.