Retail Team Member

Posted 4 days ago by National Trust
£11.50 per hour
Upton , Oxfordshire
Contract, part-time
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Posted by National Trust
Summary With your enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.
Salary: £11.50 per hour
Contract duration: Fixed term contract until 23-Feb-2025
Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 312 hours over the duration of the contract. What it's like to work here

Reporting to the Retail Team Leader and Retail Manager, you'll work alongside our volunteers to deliver exceptional customer service.

On average, you'll work one day a week including some weekend working where required. You'll be talking to our customers in the shop and plant centre, sharing stories about our products and the house, garden and collection here at Upton. 

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with an enthusiasm for delivering great customer service and an interest in learning about retail. 
On a daily basis you'll be working directly with the wider property team in the house, restaurant and visitor reception to ensure our visitors have the best experience possible. Who we're looking for

We'd love to hear from you if you're:

  • customer focused with positive attitude
  • a team player, but also can work by yourself
  • well organised and adaptable
  • willing to learn new skills 
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice
Click here to find out more about the benefits we offer to support you.

Reference: 52510467

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