Retail IT Projects Manager

Trust Payments have an exciting opportunity for a Retail IT Project Manager to join the team.

Location: London

Salary: Competitive

Job Type: Hybrid role with regular travel throughout the UK to customer sites and Trust Payments offices

About Us:

Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.

Retail IT Project Manager – The Role:

The IT Project Manager will work with a number of key functions within the IT department that enable the delivery of a high quality service to end users. You will follow service delivery processes and project management methodologies that are in place to meet business needs. This position is a stakeholder facing role, both internal and external and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.

Retail IT Project Manager – Key Responsibilities:

- Initiation of projects and development of the Project Initiation Document

- Ensuring that scope, resources and project governance are in place

- Developing and managing project plans

- Ensuring the customer business and technical requirements have been documented and agreed

- Collaborating with Development and Test managers to determine delivery dates

- Running Stand-ups

- Facilitate the clearing of blockers

- Agreeing priority of tickets

- Feeding into Development and Test resource allocation

- Monitoring the deliverables and reporting on dates, issues and risks

- Maintaining and managing project RAID log (Mitigate risks and manage issues to ensure that -deadlines are met)

- Maintaining and managing project change requests logs

- Provide weekly status reports

- Develop steering packs for project steering meetings

- Project release readiness management

- Business readiness management

- Handover to Operations

- Managing project deployment to Production

- Ensuring that production testing is complete before rolling out to the customer

- Managing Pilots with customers

- Documenting any issues and managing any resulting change

Retail IT Project Manager – You:

- Able to work under pressure and meet deadlines

- Excellent organisational skills

- Able to manage sensitive and sometimes confidential information

- Self-motivation and able to take responsibility

- Able to manage and prioritise and tasks and time efficiently

- Able to demonstrate initiative and a proactive approach to daily tasks

- Excellent leadership and people management skills

- Excellent written and verbal communication skills

Retail IT Project Manager – Benefits:

- Opportunity to be part of a rapidly scaling and market leading Fintech business

- Flexible working

- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders

- Family friendly enhanced benefits/policies

- Pension, Healthcare, Life Assurance

- Social events and team building

- Celebrations

We acknowledge the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds, and perspectives.

We are dedicated to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

During the recruitment process we welcome you to inform us confidentially of any special adjustments required to participate fully in our recruitment experience.

To submit your application for this exciting Retail IT Project Manager opportunity, please click ‘Apply’ now.