Retail Analyst / Business Partner

Retail Operations Business Partner/Analyst
6 Month Contract (Renewable)
City of London (Hybrid Working)

Halliday Marx have partnered with a prestigious Luxury Retail and FMCG brand to recruit a Retail Business Partner, specifically looking at the Retail Operations of the business.

Initially we are looking at a 6 month contract, hybrid working (3 days in their luxury offices) you will provide hands on support to the Retail Director, Retail Team and internal and external stakeholders.

Key Duties and Responsibilities of the role will include;

• Finalise the set-up and integration of all Point of Sales (PoS) tools, aligning all involved teams, to fix stock and sales reconciliation issues.
• Check that retail guidelines & processes are communicated and up to date in opened (PoS): product assortment updates, supply and inventory operations, replenishment rules, finance reconciliations, client data management through systems, etc.
• Check proper execution of retail processes in the PoS, in line business protocol and guidelines
• Support local PoS teams for the monitoring and reporting of operations, supporting set-up and improvement of operational reporting (in-store performance, inventory performance, assortment performance, P&Ls…), enabling internal benchmarks
• Support the teams in day-to-day activity of operations, including when issues arise (till system, inventories, stock intake, replenishment modalities…)
• Run controls on sales, inventory, in coordination with Finance / Supply teams
• Secure tools availability, localisation, and evolutions, depending on format, operational model, infrastructure & partner ecosystems of the different points of sales
• Support the brand teams and the activation specialists on any operational needs for all activations/animations in store and in Department Stores if relevant or needed Improve store operations and operations control
• Promote continuous improvement of operational processes (benchmark among PoS, KPIs follow-up, assistance in the definition of action plans)
• Provide continuous feedback to local and central teams (expression of needs, information sharing)
• Identify risks and propose optimization elements
• Support the implementation of new processes and tools to better run and control store operations; Keep the store handbooks always updated with new or optimised processes
• Keep the reporting files up-and-running (excel) and develop or improve where necessary: Check, link, integrate and improve all retail reporting files and processes, working hand-in-hand with the business controller in Finance team - including P&Ls
• Cleaning and organising of the Retail reports and working documents database

Candidate Profile;

• Minimum of 5 years Retail Operations experience - Retail operations control, IT, supply chain, finance and control or controllership…. A prior experience on the shop floor is a must
• Ability to work and collaborate transversally in a matrix environment (Markets, Maisons, Central Support teams)
• Analytical, entrepreneurial, organised and a collaborative team player
• Strong business partnering experience - must be able to communicate and build relationships with key internal and external stakeholders
• Strong problem solver
• Strong Excel skills and knowledgeable on information systems finance and supply chain