Retail Advisor

Need more flexibility and balance in your career? Add a little EE!

We have positions available from 25 to 37.5 hours

Exciting things are happening in Manchester.  Next month, we’re opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good.

We’re looking for an exceptional Retail Guides to shape and grow a brilliant team.  You’ll build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation.

We’re looking for people who love helping customers. You don’t need any specific experience or knowledge. Our brilliant training will give you everything you need to know. 

And because we’re part of the BT group family, in return you’ll enjoy brilliant benefits like huge discounts off EE and BT products, flexible benefits, 25 days holiday, and the opportunity to progress your career with our award winning development programme, Aspire. 

Flexibility 

• We know you’re busy so we’ll keep this simple.
• Would you like to juggle childcare with your job?
• Do you have limited time to work?
• Are you returning to work after a career break?
• Or do you just want a little more work life balance? 

We’re looking for people who love helping customers. You don’t need any specific experience or knowledge. Our brilliant training will give you everything you need to know.

What you’ll do:

• Find every opportunity to boost your store’s success with sensational customer service
• Create an environment in which customers feel welcome and comfortable
• Engage customers in genuine, enjoyable conversations to understand their needs
• Help people choose the right products and show them how to make their digital life better
• Keep up to date with all our products, services and promotions, and those of competitors
• Take pride in the appearance of the store, keeping it clean and tidy at all times

What’s in it for you?

• Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
• Competitive salary
• Uncapped monthly commission, based on personal and store targets
• Competitive healthcare and BT share plans
• 50% discount on an EE mobile package 
• 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
• The chance to win once-in-a-lifetime all-expense-paid trips and prizes
•  BT TV, including BT Sport and NOW Entertainment Membership

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move

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