Resource Coordinator
Resource Coordinator
CantelloTayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham.
The successful Resource Coordinator will be responsible for:
• Dispatching and controlling efficient schedules for all engineers
• Ensuring all engineers are logged in to resource management and on target
• Liaising/chasing engineers throughout the day regarding SLA’s
• Updating CRM
• Providing first point of contact for scheduling support
• Assisting with retrieving engineer Service Reports
• Ensuring performance targets are achieved and SLA’s are met
The Resource Coordinator will have:
• Experience of incident-based ticketing systems
• Experience of CRM systems
• Experience of SAP
• Experience of working in an AV / VC technology arena
• Previous Customer Service experience
If this Resource Coordinator role is of interest to you please click apply or contact Charlotte Harding in our Egham office.
Required skills
- Scheduling
Reference: 52417383
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