Residential Office Manager

Residential Office Manager - Notting Hill - £25,000 to £30,000 Dependant on Experience

My client a high-end boutique agency is seeking a Office Manager to join their vibrant and friendly office in Notting Hill. This will be a really varied role which requires a high level of attention to detail and organisation as well as a 'can do' attitude.

This is an excellent opportunity to join a family feel team promoting personal development in an excellent firm. This position requires an ability to jump into any role in the office when required and a friendly approachable attitude as by being front of house, you are often the first interaction clients have.

Responsibilities:

• Sending contracts/terms of business to clients.
• Requesting AML documents, filling out AML forms and running AML checks on all vendors.
• Liaising with vendors/landlords and external professionals to organise marketing photos and floorplans.
• Compiling property particulars and sending to the vendors/landlords for approval.
• Sending exchange invoices to head office.
• Uploading properties to the property portals (i.e., Rightmove etc).
• Sending out sales memorandums.
• Taking incoming calls and messages.
• Management of the general office inbox and passing incoming enquiries to negotiators.
• Keeping client files updated using Reapit software.
• General office management and administration duties, including scanning, filing, ordering stationary and photocopying.
• Creating marketing material, such as flyers/windows cards.
• Responsible for the management of social media.
• Responsible for some tenancy renewals.
• Some Liaising with contractors to organise property safety checks.
• Management of all Sales and Lettings properties keys.
• Liaising with IT/phone providers for support.
• Occasionally assisting with Tenancy Arrangements (booking inventories, preparing tenancy agreements/move in invoices/applying for references).
• Coordinating Holiday/Saturday calendar.
• Setting up new starters.
• Keeping AML/GDPR training logs for the office.
• General Diary management.

Skills and Experience required:

• Proven experience within an Estate Agent required, ideally exposure to sales and lettings
• Experience with Reapit would be desirable
• Excellent communication skills - both written and verbal
• Excellent organisational skills and telephone manner
• High attention to detail
• Positive approach with a friendly manner
• Ability to prioritise workload and use own initiative
• Good working knowledge of Microsoft Excel, Power Point and Word
• No Driving License required

Salary: £25,000 to £30,000 Dependant on Experience
Hours: Monday to Friday 9am to 6pm

For more information, please contact Chelsea on the Business Support team at Dove & Hawk Property Recruitment.

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