Reservations & Sales Executive

Our successful and growing hotel client in Cardiff are seeking an experienced Reservations & Sales Executive to join them on a permanent basis.

In this key role you will be supporting the Sales Manager with the delivery of the sales strategy and get involved in driving and converting business leads across the accommodation and office space offerings.

With a great personality and a passion for hospitality you will always be able to offer great options for customers from both leisure and business travel sectors.

Key Responsibilities:

• Support growth of local business by identifying new leads.
• Handling of existing and new customer enquiries to find a suitable offering for each.
• Development of new corporate accounts through strategic co-ordinated sales, delivering first class standards and customer service.
• Process day to day bookings and placement of reservations whilst taking a proactive role in up-selling opportunities.

Skills & Experience:

• Knowledge of the local area.
• Identify new business, be aware of the local market and competition.
• Strong Sales skills and confident in conducting telesales activity.
• Ability to understand client needs and promote the services that we offer.
• Ensure quotes and bookings are taken correctly.
• Proactive problem solver.
• Ability to multitask and prioritise work ensuring deadlines are achieved.
• Great communication skills.
• A passion for hospitality, our industry and delivering great service.

Salary & Benefits:

• Salary will be between 25-28k depending on experience.
• Company Pension.
• 25 days holiday per year plus bank.
• Working in brand new, state of the art offices with the latest tech.
• City centre location with parking options.
• 40 hours per week, working either 8am-4:30am or 9:30am-6pm.
• Some weekend shifts on a rota basis.