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Repairs Scheduler

Repairs Scheduler

Posted 1 May by Building Recruitment Company
Ended
Salary negotiable
Exmouth , Devon
Temporary, full-time
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Posted by Building Recruitment Company

Repairs Scheduler
Temporary Opportunity via BRC
  
Job Title:          Repairs Scheduler  
Location:         Devon
Sector:             Local Authority     
Type:                Temporary Contract 6 Months +
Rate:                 £16.32 per hour (PAYE including holiday)  
Hours:              37 per week Monday – Friday
  
BRC are working with a Local Authority in Devon who are looking to recruit a temporary Repairs Scheduler to support their property services teams, working closely with customers reporting and logging repairs as raised by tenants
  
Job Information:
  
  • As part of the Property delivery team you will be working in a fast-paced role, responsible for planning and scheduling repairs and logging all works raised by tenants and closing once completed
  • Provide a high quality customer service, working with customers and stakeholders to manage repair requests and work closely with the Property Delivery Managers
  • Utilising your problem solving skills, you will be managing the responsive repairs cases and operative’s diaries, ensuring their works are scheduled to be actioned
  • Allocate appropriate appointment slots to ensure all work is completed within target
  • Monitor the progress of appointments and liaise with operatives to ensure appointments slots are kept
  • Liaise with colleagues in other departments and utilise decision making skills to ensure customers are receiving the best service possible
  • Communicate with the Property Delivery Manager about matters of work quality, compliance, timeliness or any issues concerning the operative
  • Act as a point of contact for colleagues and team members, giving guidance and signposting appropriately
  • Update computerised systems and ensuring all works and information is logged correctly
  
Job Information:
  • Strong administration, organisation and decision making skills
  • Knowledge of using computer systems including Outlook and DRS systems
  • Customer service experience
For more information on this role call Branwen Johns on or apply with an up-to-date CV

Reference: 52565523

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