Repairs & Maintenance Area Team Leader

Our public sector client, based in York is looking to recruit, initially on an interim to permanent basis, a Repairs & Maintenance Team Leader to undertake a pivotal role helping deliver an efficient and effective reactive repairs and maintenance service for properties owned by our client and other third-party clients.

We’re looking for someone who has Construction, Building Services or Social Housing experience, for up to 6 months, with the potential for the role to go permanent.

Our client needs someone that relishes a challenge and is capable of making things happen!

Someone with exposure and managerial experience coupled with strong communication skills who can successfully lead, direct, and supervise multi trade repairs teams which include trades who have extended skills outside of their core trade to deliver a comprehensive repairs service, to agreed standards and targets which minimise the requirement for multiple visits.

Key areas of responsibility include:

- Responsible for the operational delivery of repairs and maintenance works in the trades of General Building, Roofing, Grounds Works, Joinery, Plastering, Adaptations, Painting & Decorating and Multiskilled.

- Manage (when necessary) the creation of plan schedules of works and contracts for the maintenance of all the clients’ properties. Attending site meetings and inspections, including pre and post repairs inspections.

- Manage the delivery of a multitude of works projects and values, such as Damp and Mould remediation, Depilation and Disrepairs, be that planned maintenance, responsive repairs, or insourced contract delivery programmes.

- Ensure the cost-effective allocation and deployment of sub-contractors and other resources to deliver the service to our clients agreed standards and targets.

- Effectively respond to customer enquiries in line with the appropriate customer care guidance and standards as required and /or undertake any follow up investigation related to the progress of their request, at all times ensuring services are delivered professionally with a clear customer focus.

- The Repairs & Maintenance Area Team Leader will also be responsible for contributing to the overall development, commercialisation, and reputation of the clients repairs and maintenance service.

What we need from you:

- An HNC/NVQ/City & Guilds Building qualification or relevant industry related qualification.

- Detailed knowledge of working practices, methods and techniques employed in the repair and maintenance of domestic properties: across a wide range of trades.

- Experience of highly effective communication skills with colleagues, managers, tenants, and stakeholders.

- Strong management experience, including directly employed technical staff alongside external contracts and service providers.

- Knowledge and practical experience of using IT, including mobile technology.

- Evidence of a customer focused approach to service users.

- A confident, independent, and effective decision maker.

- A clean UK Driving Licence

To apply, please email your CV or ring us for a confidential discussion. An immediate start for this role would be ideal. Regrettably we can't respond to every application we receive and please note that to apply for this vacancy you must be able to work in the United Kingdom