Renewals Coordinator

Renewals Coordinator

London or Bath (Hybrid)

£35k-£37k p.a

Our client, a prestigious law firm, has an exciting opportunity for a Renewals Coordinatorto join their team!

The role:

The Renewals Coordinator oversees the Renewals Assistant in a supervisory capacity.

• Overseeing and managing the renewals processes
• Maintaining and dealing with the Renewals inbox
• Answering all renewal-related queries
• Arranging renewals meetings, including preparing agenda
• Monitoring global changes to renewal-related law and updating the internal renewal rules
• Updating internal renewals spreadsheets
• Handling the annual 'Indian Working Statements’
• Sending monthly renewal reminders to clients regarding renewal instructions
• Updating Inprotech with status changes/renewals payments sent to IPAN
• Paying one-off renewal payments (at EPO, UKIPO, EUIPO)
• Sending Payment Confirmations
• Performing the monthly EPO ADO Conflict Check
• Checking, Cancelling (RHE Cases) and Reinstating ADOs at End of Month
• Responding to FA emails re renewals service.
• Forwarding on Overdue Notices to Fee Earners and Clients
• Monitoring renewals diary list for Patents, Trademarks & Designs
• Corresponding and liaising with IPAN (renewals provider) with regards to:
• Monthly reminders
• Renewal payments
• Mop up reports
• Status updates
• Proprietor changes

Key skills/ experience:

• Good timekeeper with ability to respond to urgent requests, and to organise their work to ensure that deadlines are met.
• Excellent IT skills, including a working knowledge of Microsoft Office applications (e.g. Outlook, Teams, Excel, Microsoft Forms, DocuSign etc.).
• Excellent written and verbal communication skills.
• Ability to deal with a variety of people at different levels.
• Ability to accept feedback and respond constructively.

Benefits:

• Discretionary bonus
• 25 days of holiday, excluding bank holidays
• Private medical health care
• Free eye tests
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Electric vehicle scheme
• Group personal pension plan
• Enhanced maternity, paternity, adoption, and shared parental leave
• Holiday Loyalty
• Volunteering leave