Removals Sales Coordinator

My client, based on the outskirts of Dartford on the Crossways Business Park, is seeking a Removals Sales Coodinator / Relocation Move Coordinator to join their busy team. This client has an excellent reputation in the industry and has big expansion plans for 2024. This is an extremely busy and varied role, and requires someone with great communication, attention to detail & time management skills.

Duties
• Receiving leads from calls, website enquiries and other online platforms, and transforming them into clients.
• Liaising with customers and identifying the type of move they require, e.g. UK house moves, a European shared load move, all the way through to shipping an entire home across the world or the relocation of high value goods.
• Recording all relevant details on our in-house systems, e.g. location/destination, UK/Europe/rest of world, any time constraints, which packing service is required, etc.
• Organising surveys or recording the customer's inventory, and using this information to tailor the move to the customer's requirements and budget.
• Liaising with colleagues and contractors to discuss client options, unusual requests etc.
• Liaising with our Surveyors to confirm all details of any move

This is a sales role and you will be targeted on conversion rates. No cold calling will be involved; the majority of leads are from enquiries, so the role is principally to deal with these and convert them.

There is a fantastic opportunity to earn great commission with this role

Experience and Skills

Ideally you will have had worked in the Removals/Relocation industry or a related sector - Estate Agency etc, although sales experience is more relevant.
You must be comfortable working a in sales/target driven environment.

You must be able to cover hours within a staggered day pattern, working 8 hours between 07:00 and 18:00, and also be able to cover one Saturday in 4.

You will have an excellent telephone manner & strong PC skills. Your time management will be excellent, and you will be a competent multi-tasker.
You are a Team Player but also able to work under your own initiative.

If you feel you have the necessary skills and experience, please call Claire Power& send your CV.