Removals Management Trainee

Our leading removals and storage specialist clients are currently looking for a Removals Management Trainee, to join their team in Surrey.

As Removals Management Trainee, you'll receive training to enable you to be proficient in a busy environment, r esponding to customer enquiries, booking surveys, issuing sales quotations, and administering new moves/ relocation bookings and coordinating moves, door to door, liaising with crew, and keeping customers updated.  This role requires you to have a UK driving licence.

Responsibilities (when fully trained)

• Responding to customer enquiries, booking surveys, issuing sales quotations, and administering new moves / relocation bookings and amending customer bookings and quotations as necessary
• Coordinate moves, door to door, liaising with crew, and keeping customers updated
• Advising customers on services including insurance and storage
• Planning and managing unforeseen issues through the move and resolving any customer concerns throughout the moving process
• Coordinating with the crew, and Operations to ensure that any changes are communicated internally, and the operations crew are fully briefed before each move
• Process all administration though the IT system (MoveMan) accurately and on time, ensuring that all documentation is managed efficiently

The successful Removals Management Trainee will have first class customer service skills and be able to show empathy to customers, in recognition that moving home is often a stressful experience.  Previous office administration experience is essential, with organisational and time management skills.  You must have excellent communications skills, both verbal and written English, as well as accurate numeracy. 

We are keen to speak to self-motivated people who thrive in a fast paced working environment.  If you're a team player, who is able to work under pressure and is adaptable to change, we want to hear from you.

In return the Removals Management Trainee will be offered a salary up to £34,000, in line with experience.

Contact us today.   

If this Removals Management Trainee vacancy is something you would like to know more about or you know of anyone who fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.  

As recruiters specialising in Removals, Relocations and Global Mobility, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. 

*T&C's apply. Please contact the office for more information. 

Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. 

We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.