Remote - Up to £55,000 - F&O Support Analyst - Migration Project - End User

Posted 23 April by Opus Recruitment Solutions Ltd
Easy Apply
Salary negotiable
North West England , England
Permanent, part-time

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Posted by Opus Recruitment Solutions Ltd
F&O Support Analyst - Migration Project
Remote position
Food Manufacturer
End User 
£45,000 - £55,000 per annum

My exclusive client, a global lead in the food industry is at the forefront of ERP transformation. They are embarking on a significant project to migrate their systems to Dynamics 365 F&O, ensuring seamless operations and heightened efficiency across all business units.

As a Support Analyst you will play a pivotal role in the migration to Dynamics 365 F&O, with a primary focus on the Manufacturing (MFG) module. Reporting directly to the Line Manager, you will collaborate with a team of 14 professionals, including ERP support experts and operational services personnel, to facilitate a smooth transition while maintaining ongoing support for critical business operations.

Key Responsibilities:
  • Provide technical support and assistance to end-users of Dynamics 365 F&O.
  • Troubleshoot issues reported by users and resolve them in a timely manner.
  • Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
  • Assist in the planning and execution of the migration to the new Dynamics system.
  • Participate in data migration activities, including data mapping, cleansing, and validation.
  • Work closely with the project team to ensure successful migration and minimize disruption to business operations.
  • Conduct training sessions for end-users on the new Dynamics system.
  • Document support processes, procedures, and system configurations.
  • Provide ongoing support and maintenance for the new Dynamics system post-migration.
  • Stay updated on the latest developments and best practices in Dynamics 365 F&O and related technologies.

Requirements:
  • 3+ years’ experience of managing system/software environments.
  • Experience implementing/configuring/updating software/system environments.
  • Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
  • Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills.
  • Creation of Functional and Technical Specifications documentation for improvement projects including specifications for configuration changes, data migration, and system integrations.
  • Building and configuring of business workflows.
  • Schedules work to be done and follows up to ensure completion within deadlines.
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Reference: 52522491

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