Regional Director - Contract Cleaning

Role: Regional Director - Contract Cleaning
Salary: £60k - £65k plus attractive benefits package
Job Status: Permanent/Full-Time
Location: London and the South East
Vacancy Reference: VR/05000

Role Description:
Bridge Recruitment are currently networking for a Regional Director of Operations to join the passionate Team of one of our clients, an award-winning cleaning service provider supporting clients across a range of sectors including commercial, public sector, education and construction. As Head of Operations, your role will focus on the public and education sector, growing and driving commercial growth by establishing and maintaining positive relationships with new and existing clients. Our client prides themselves on their excellent customer service and innovation and are always looking for new ways in which these can be achieved. The role of Regional Director/Portfolio Director (Contract Cleaning) will require you to have excellent communication skills, with a proven ability to motivate, inspire and develop a team of people. This is an exciting opportunity for you to use your transferable skills, but also to develop both personally and professionally, while working for a forward-thinking business.

Responsibilities:

• Conduct contract performance reviews, detailing proposed changes and oversee the successful implementation
• Provide support and guidance with direct line management responsibilities
• Build strong, active relationships with customers and internal and external stakeholders
• Monitor and maintain company financial targets, with direct P&L responsibilities
• Ensure operational teams achieve compliance and KPI targets
• Liaise with stakeholders throughout the project to ensure the specific site requirement are met
• Manage all complaints from clients by ensuring these are investigated, rectified and communicated back to the client in a timely manner
• Competently collaborate with operational managers and clients
• Manage the performance of the operational team
• Ensure the team is meeting the company H&S targets, developing a positive safety culture amongst the on site teams, ensuring employees are hazard and risk aware
• Identify and implement ways of improving current procedures and processes, to ensure they fit with business objectives
• Utilise and understand HR policies and procedures maximise the resources available and manage the performance of your team effectively
• Ensure payroll is completed to budget, within specified timeframes and applications for payment are evidenced via time and attendance systems
• Promote a culture of teamwork and positive collaboration within all departments