Recoveries Account Manager

Are you ready to make a significant impact in the fast-paced world of financial services? Look no further!

An exciting opportunity awaits you in the heart of Richmond upon Thames. Our esteemed financial services client is seeking a proactive and results-driven Recoveries Account Manager to join our dynamic team.

Why Richmond upon Thames?

Nestled in the picturesque setting of Richmond upon Thames, our office provides the perfect blend of city vibrancy and riverside tranquillity.

Enjoy the bustling energy of London's financial hub while relishing in the serene beauty of riverside walks and green spaces. This is a hybrid role

At our clients organisation, they pride themselves on innovation, excellence, and a commitment to delivering exceptional results. As a Recoveries Account Manager, you'll play a crucial role in ensuring the financial well-being of the organization while providing outstanding service to our valued customers.

Key Responsibilities:

Delinquency Management: Lead efforts to recover delinquent accounts through strategic planning and proactive communication.

Negotiation and Resolution: Negotiate repayment plans and settlements with customers to maximize recovery while maintaining positive relationships.

Portfolio Analysis: Conduct thorough analysis of delinquent accounts to identify trends and develop targeted recovery strategies.

Legal Compliance: Ensure compliance with regulatory requirements and industry standards, safeguarding both company and customer interests.

Stakeholder Engagement: Collaborate closely with internal teams and external partners to streamline processes and optimize recovery efforts.

Reporting and Documentation: Prepare accurate and timely reports on recovery activities, documenting progress and outcomes.

Customer Experience: Provide exceptional service to customers throughout the recovery process, demonstrating empathy, professionalism, and a commitment to resolution.

Qualifications:

Previous experience in a recoveries or collections role within the financial services sector.

Strong negotiation skills and the ability to handle difficult conversations with tact and diplomacy.

Excellent analytical skills with the ability to interpret data and identify opportunities for improvement.

Knowledge of relevant regulations and legislation governing debt recovery activities.

Exceptional communication skills, both written and verbal, with the ability to interact confidently with stakeholders at all levels.

Perks and Benefits:

Competitive salary and performance-based bonuses.

Comprehensive benefits package, including health insurance and retirement savings options.

Opportunities for professional development and career advancement.

A supportive and collaborative work environment with a focus on work-life balance.

Join Their Team Today!

If you're ready to take your career to new heights in the financial services sector, seize this exciting opportunity to join a team as a Recoveries Account Manager. Apply now and become a key player in a mission to deliver excellence in financial recovery while exceeding customer expectations.

Don't miss out on this thrilling opportunity - apply today!

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.