Reception

Reception- London- £25K

We're on the lookout for a welcoming, professional Receptionist to join our London team. As our Receptionist, you'll be pivotal in providing top-notch customer service to all clients and visitors, ensuring their needs are met promptly and efficiently. This role is multifaceted, requiring you to handle various responsibilities with ease.

KEY RESPONSIBILITIES:
* Efficiently manage reception duties with professionalism and courtesy.
* Act as the primary point of contact for clients, visitors, and couriers, providing excellent front-of-house service.
* Handle switchboard operations and manage calls effectively.
* Maintain detailed and accurate call logs when necessary.
* Demonstrate strong attention to detail.
* Facilitate clear communication between customers, suppliers, visitors, and staff, both verbally and in writing.
* Operate standard office equipment, including computers, phones, and photocopiers.
* Perform routine clerical tasks and maintain records as directed.
* Cultivate positive relationships with colleagues, managers, and the public.
* Handle all inquiries with politeness and enthusiasm.
* Ensure consistent attendance, punctuality, and adherence to company procedures.
* Prepare meeting rooms and provide refreshments as needed.
* Keep reception and common areas clean and tidy at all times.
* Enforce security procedures for clients and visitors.
* Conduct regular housekeeping checks to maintain cleanliness standards.
* Manage office supplies and ensure their availability.
* Adhere to all company policies and procedures.
* Represent the company in a professional and responsible manner at all times.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS:
* Previous experience in a customer service-oriented role is preferred.
* Ability to work both independently and collaboratively.
* Exceptional organisational skills, with the ability to prioritise tasks effectively in a fast-paced environment.
* Strong interpersonal skills for building positive customer relationships.
* Demonstrated ability to monitor systems and ensure compliance.
* Confident communication and presentation abilities.
* Comfortable engaging with clients and asking questions.
* Positive and upbeat attitude.
* Proficiency with computers and willingness to learn new IT/Telephony systems.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.