Query Resolution & Credit Administrator
Query Resolution & Credit Administrator
Are you looking for a new challenge in Credit? With exposure to Risk to Query management?
SF are working exclusively with a large, commercial, sales lead business who are looking to bring in a driven and passionate Credit professional, who has strong technical skills alongside excellent communication and negotiation skills both with clients and internal stakeholders. The ability to influence & partner with internal sales and operational departments is key to the success of this role.
Your new role:
- Reviewing new Credit applications/requests to increase credit limits, making commercial decisions using credit reference agencies & customers financial statements.
- Process customer referral scheme vouchers and requests
- Manage and monitor the OMR Process for rejected invoices at Branch level
- Investigating and resolving queries on their largest customer accounts, liaising with branches and customers
- Managing the referral & rebate process
- Supporting the team with unallocated cash
- Dealing with invoice, pricing and credit note queries
- Supporting the Credit Control Manager, as a point of escalation in the team
- Supporting with the unallocated cash
- Be instrumental in building strong Dispute Resolution procedures and providing guidance and training at Branch level
What you'll need
- Strong Business Partnering skills
- Eye for detail and strong business acumen
- 3+ years experience in a B2B Credit environment
- Experience with credit applications and reviewing of limits is desirable
What you'll get in return:
- Competitive salary and study support
- Hybrid and flexible working
- 28 days annual leave + 8 bank holidays
Reference: 52172983
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