Quality Assurance

Quality Control Officer

Bath

Up to £30k

This is a fantastic opportunity for a Quality focussed individual to join our mortgage and savings provider client. This role is based in the Savings Operations team, providing vital support to the team surrounding the assurance of Savings Operations and coordinating the overview of controls performance across the Customer Service Department and Branches.

In addition, you will play an integral part in delivering the Savings Operations projects, produce and monitor vital MI statistics and work closely with the Compliance Department to ensure a risk management culture is embedded into our process and procedure.

Our client can offer a hybrid approach to the working week.

Duties will include:

• Provide assurance of the Savings Operations control environment by undertaking the first line controls of the CSD team’s tasks, and coordinate the overview of controls performance across CSD and branches, monitoring transactions in line with requirements.
• Review the status of non-standard customers, including Beneficial Owners, PEPs, and make decisions and/or recommendations as to whether customers are in risk appetite.
• Responsible for operationally managing bond maturities.
• Carry out first line compliance checks as set out in CSD manual and 4Risk.
• Undertake the final review of customer payment transactions before these are authorised.
• Financial crime prevention: Liaise with Compliance team on 1st line transaction monitoring.

The successful candidate will possess:

• Previous experience within a compliance or Quality control/assurance setting in financial services
• Previous knowledge or experience within savings.