Qualified Diagnostic Technician

Location: Chiswick Honda, 4 Power Road, Chiswick London W4 5YT
Contract Type: Permanent
Salary: OTE up to £42,300 per annum
Hour: Monday to Friday 08:00 to 17:30, 1 in 3 Saturdays 08:00 to 12:30
Salary: OTE up to £42,300 per annum (depending on experience)

Benefits: 32 days annual leave (including bank holidays), increasing after 4 years of service, your birthday off paid, plus additional annual leave purchase scheme • Family-friendly benefits including Life Assurance from day one of joining us, Enhanced maternity, paternity & adoption packages • Reduced rates on vehicle purchases & maintenance • Recognition of long service, every 5 years • Norton Way “Stars of the Month” award • Free eye tests • Improved Employee Assistance Programme • Tech purchasing benefits • Cycle to Work Scheme • Staff referral bonuses • Along with access to our benefits portal, offering 100's of savings for retail stores and hospitality venues.

A bit about us:

Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years. Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.

Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.

What you will be doing:

We invest in our team members, providing training to keep you at the forefront of industry trends and customer service excellence.

• Diagnose electrical and mechanical issues.
• Complete road tests and sign off all the necessary warranty repairs.
• Accurately report and record work done, and tests carried.
• Liaise with customers on technical/product matters.
• Keep up to date with the most recent changes in technology, techniques, and commercial developments.

What we need from you:

• Honda accredited level 4 qualification desirable
• Minimum NVQ level 3 or equivalent essential
• EV qualification preferred.
• A minimum of 2 years’ experience as a qualified diagnostic technician
• Use diagnostic equipment competently.
• Full manual driving licence

Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively; in 2022 and 2023.

In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and supportive environment.

Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.

Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.

You may also have experience in the following: Commercial Mechanic, Service Technician, Service Mechanic, Commercial Service Technician, Automotive Technician, Automotive Service Technician, Automotive Mechanic, Vehicle Service Technician, Car Mechanic, Vehicle Technician, MOT Tester, Diagnostic Technician, Vehicle Diagnostic Technician, Motor Diagnostic Technician, Automotive Diagnostic Technician, Commercial Vehicle Mechanic, Commercial Vehicle Technician, Commercial Car Technician, Commercial Car Mechanic, etc

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