Property Manager

Job Title: Property Manager

Contract: Full time & Permanent; 37.5 hours per week

Location: Surrey / Hybrid

£Competitive Salary + £4,320 car allowance, mileage + excellent benefits!

Residential Management Group is a market leading Managing Agent with superb systems, robust processes, and specialist back-office support departments, so when you join us as a Property Manager, you’re equipped with the best support to deliver a property management service that is second to none.

At RMG we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. You’ll be working alongside a great team of property management professionals, led by a highly experienced senior management team.

This is a great career opportunity to join a large, national managing agent with organic portfolio growth.

What will you be doing?

A home-based role, you’ll be conveniently located to conduct site visits, AGM’s and manage your developments located across Surrey. You’ll also have team working days at our Hoddesdon Head Office approximately once a week, usually on a Thursday.

This mixed residential portfolio of 20 schemes has been very well managed by one of our longstanding and highly experienced property managers who will be taking responsibility for a new portfolio within RMG, so you will also benefit from a good handover! The portfolio is approximately 75/25 ratio of apartments and houses with a large proportion of RMC clients.

• Carry out services required in accordance with the lease.
• Monitor the services in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget and monitor the collection of service charges to fund necessary works, liaising with our specialist departments as required.
• Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.
• Maintain key relationships both internally and externally.
• Ensure full documented audit trail for site visits; meetings (formal and informal) are completed.
• Ensure maintenance is identified and carried out as promptly as possible to cut down risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works.
• Ensure section 20 notices are served and a major works programme is in place.

What are we looking for?

• Block Property Management experience
• ATPI/AIRPM qualification
• The ability to understand leases, service charge budgeting and associated legislation
• Excellent organisational skills
• Confident and customer centric mindset
• Strong communication skills with the ability to build and maintain relationships
• A full UK driving licence and own car

What do we offer?

You’ll not only be joining a thriving market leader where you’ll benefit from working alongside the best in the industry, you’ll also receive a superb package of company benefits including:

• Car allowance of £4320 per annum, plus mileage
• 25 days holiday plus Bank Holidays and enjoy your Birthday off, on us!
• Ability to accrue 2 additional days holiday (subject to criteria)
• Life Assurance - 4 x basic salary
• Generous pension scheme with contributions matched up to 7%
• Free Healthcare Cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - and more - all to a generous fixed amount, plus 24/7 access to remote GP Services
• Access to a whole host of discounts on gyms, retail, groceries, leisure, electronics and so much more!
• Company performance related bonus
• Employee Referral scheme with rewards up to £1,000 per referral
• Free and confidential access to Employee Assistance Programme
• Monthly employee wellbeing initiatives
• Corporate Social Responsibility events throughout the year
• Two paid volunteer days per year
• Free On-site parking available
• Hybrid / flexible working
• Company Equipment to support your remote working - mobile phone, laptop etc
• We really like to support our employees to develop in their career, so we provide Sponsorship for study and professional qualifications such as IRPM, AAT, CIMA, ACCA and give up to 5 study days. We’ll also pay your annual professional subscriptions.
• Exclusive access to MSc. Property Management & Investment - De Montfort University, should you wish to continue your professional education further.

And more…

With ongoing business growth, we have a variety of career opportunities so if this role isn’t quite what you’re looking for, please visit RMG Careers on our website or get in touch to discuss other opportunities.

About Us

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 140,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn’t stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.