Property Manager

Our client is a fantastic upper market independent estate agency seeking to recruit an experienced Property Manager.

Joining a dynamic, fast paced department in a rapidly expanding company. This is a pivotal
role servicing their clients and managing the company’s property portfolio. Fostering relationships with landlords and tenants is essential in order to achieve portfolio growth and to provide an exceptional customer experience.
Due to the fast based nature of this role at least 2+ years experience in a similar position is required.

Property Manager Key Responsibilities:

• To undertake the day to day management of a designated section of managed property portfolio - approximately 110 residential properties
• Work closely with lettings teams to prepare properties for start of tenancies, ensuring all pre-tenancy requirements are carried out and checking properties before handover
• Organising quotes with contractors for reported repairs and maintenance and obtaining approval from the landlord
• Raise works orders to relevant contractors in order to maintain a log of all reported maintenance
• To oversee all aspects of maintenance and repair work and to liaise with contractors to ensure timely completion of jobs
• Liaising with tenants and landlords regarding repairs and maintenance and keep both parties updated
• Ensuring all relevant safety certificates are valid and up to date for your portfolio
• To be responsible for overseeing all aspects of health and safety within the managed properties and ensure compliance with current regulations and company procedures
• Ensuring systems are kept up to date and maintained at all times Liaising with accounts, lettings and tenancy progression departments
• To check and approve all invoices received for payment and load to the lettings and management database
• Oversee management of utility accounts and ensure demands are correct and load on to the system for payment in a timely manner.
• Requesting funds from landlords when required
• Maintain own diary and schedule property inspections / carry out property inspections / prepare reports for landlords
• Oversee end of tenancy process
• Costing dilapidations with landlords
• Negotiating deposit returns with tenants and landlords
• Uploading claims to the Tenancy Deposit Scheme
• Prepare a monthly report

Essential Criteria:

• A positive and enthusiastic attitude
• A passion for customer service.
• IT literate and strong MS Office skills and English proficiency
• Outstanding organisational and time management skills
• Excellent verbal and written communication skills
• Able to work as part of a team and support others while also being self-motivated and able to work alone Discretion and confidentiality
• Well presented, smart business attire
• Drives & has own vehicle

Hours:

Monday - Friday 9:00am - 5.30pm