Property Manager

Property Manager - Reading (Hybrid)

Basic: £32,000 - £35,000

Having held the title of Best Estate & Lettings Agency in Berkshire for the past Five years, we are delighted that we have once again stood out above some excellent competition from other agents in the county to retain our title as the Best Estate & Lettings Agency in the area.

? The Lettings Property Management Team offers assistance to the many tenants and landlords throughout Berkshire and Surrey. Working together as a team in an extremely enthusiastic, fast paced and demanding environment, where no two days are ever the same.

? Your role would be to balance the many different demands to ensure that tenants and landlords receive an excellent service at all times. Additionally, you will ensure that all the necessary documents have been received, recorded and are kept up-to-date.

The Property Management Role:

• Meeting Landlords and Tenants to sign contracts
• Arranging safety checks and collecting completion funds
• Dealing with maintenance issues, arranging contractors, arranging access and paying Invoices
• Renewing existing contract, negotiating rent increases, creating Tenancy Agreements
• Deposit returns, negotiating between Landlord and Tenant to resolve any damage.
• Administrative duties, updating excel spread sheets, etc

We offer:

• Competitive salaries, dependent upon level of experience
• An excellent opportunity to earn incentives through cross selling
• Quarterly awards
• Training on Reapit - our agency database
• In house training on o ur in house property management software and Microsoft Office

Skills required:

• Strong communicator, both verbally and written
• Personal experience of buying/selling/letting OR renting
• Well organised
• Self-motivated and ready to use initiative
• Reliable and committed
• High tolerance levels and empathetic nature
• Someone who has had previous experience working under pressure
• Flexibility to go to the extra mile when business demands
• Computer literate

An exciting opportunity has arisen for a driven individual to join an energetic and experienced lettings team in Reading. If you are an experienced property manager this is definitely worth your attention!

Responsibilities

• Dealing with tenants references
• Preparing tenancy agreements and associated paperwork
• Answering the telephone
• Dealing with customers face to face
• Responding to general enquiries by phone and e-mail
• Handling landlord and tenant queries.
• Processing tenancy applications
• Handling maintenance queries and dealing with contractors
• Preparing property folders for new tenancies
• Registering deposits

The Ideal Candidate

• Property management experience and experience of dealing with the general public
• An analytical person who can communicate well with landlords and tenants
• Excellent written and verbal communication skills at all levels
• Ability to work closely with a team to ensure that you provide excellent customer service
• Strong organisational skills
• Quick learner who thrives on attention to detail
• Driven with a real desire to succeed, ability to demonstrate initiative and self-motivation
• Excellent problem solving abilities
• Genuine interest in property and people
• UK driving license & own car
• The role will involve some out of office appointments inspecting the condition of managed properties, checking in new tenants, and checking out old tenants so the successful applicant
• Must be able to work independently as well as part of a team