Property Manager

Job Role: Property Manager

Location: Liverpool

Salary: £22K-£26K

Our client is the Number One Shared-Housing agency in Liverpool, with over 600 bedrooms across Liverpool and Wirral.

The Property Management team are looking for an outstanding and experienced Property Manager to complement the department, joining their fun and friendly office team based in Liverpool.

You must be a self-driven, motivated, and enthusiastic individual who is hard working, outgoing, a good communicator and, above all - passionate about property and people!

Job Description:

The team always put the customers first by offering exceptional service and building key relationships internally and externally. This is a role where no two days are the same and is ideal for someone pro-active and enthusiastic. The successful candidate will have the potential to make a real impact within our business.

Property managers are responsible for the professional management of a portfolio of HMO properties and the tasks required of this position will require flexibility, excellent organization, and attention to detail. The responsibilities of this position will vary but will include:

• Landlord/Tenant interaction - as their main point of contact, providing a prompt and professional service by phone and email, always looking for the most efficient resolutions
• Conducting regular property inspections and visits.
• Prioritising and co-ordinating repairs from booking-in through to completion, including emergencies and urgent works, ad-hoc maintenance and regular cleaning tasks; and ensuring these are completed to tenant and landlord satisfaction.
• Arranging initial/renewal of compliance certificates such as Gas, EICR, Pat testing; filing & diarising due dates.
• Applying for new HMO licences and licence renewals as required.
• Working alongside the lettings team to coordinate move-in and move-out inspections.
• Building strong, trusted relationships with our internal and external customer
• Assisting with the process and collection of tenant arrears.

What we are looking for in a candidate:

Essential Skills:

• Proven experience in a Property Management or Facilities Management role
• Strong written and verbal communication skills
• Excellent customer service
• Confident and strong team player
• Results focused, pro-active and able to think outside the box
• Good knowledge and understanding of the lettings/property management industry
• Full Driving Licence and use of own car - required to conduct property visits

Desirable:

• Knowledge of the Liverpool area
• HMO experience
• Knowledge of Arthur / Hello report or other property management software

What we offer:

- Salary: £22,000.00 - £26,000 per annum, dependant on experience

- 20 days paid holidays (increasing each year up to 23), plus bank holidays & birthday

- Pension scheme

- Staff incentives/bonus schemes

- Team lunches, dinners, social events

- Employee wellness programme

- A balanced working week: Mon - Fri 9-5 with one 12-8 per week - occasional Saturday cover if required.

If you are interested in this role, we want to hear from you so please apply today!