Property Administrator

Property Administrator

Salary: £22k - £23k DOE + company benefits

Location: Brighton (office based)

Hours: Mon-Fri 9am-5pm

Do you want to work for a well-established and proactive property organisation that offers great training, a friendly and busy working environment as well as the opportunity to develop your career within property management (block) and commercial property? If so, I have a great opportunity for a well organised administrator to help support the property manager based in in their offices in Brighton.

You will already have a proven administrative background, enjoy working in a busy environment, have a genuine interest in working within the property industry.

Responsibilities:

• Assist the property managers by assisting with the service to landlords and leaseholders.
• Dealing within incoming telephone calls and enquiries via phone and email.
• Assist in the monitoring and processing legal compliances as directed by the property manager, booking in Gas safety certificates, fire risk assessments etc.
• Manage the Excel spreadsheet for the service charge budget.
• Assist and help administer Section 20 consultations for major works.
• Assist the property manager in compiling replies to solicitor and surveyor with enquiries and other third parties as required.
• Take initial enquiries from lessees relating to repairs and accounts.
• Log and liaise with the with the landlords insurance broker and claims handlers.
• Filing, scanning and ensuring the CRM system is updated accurately.
• Take minutes of meetings and distribute them.
• Send out welcome packs and carry out mail merges.
• Attend AGM meetings to take minutes as required.
• Process the distribution of service charge accounts to leaseholders and landlords.
• Maintain correct contact information for landlords and leaseholders on Qube (CRM system).
• Ensure that all clients receive outstanding customer service.

The right candidate will have the following skills and experience to apply:

• Great communication and organisation skills.
• Proven administrative background ideally within property.
• Great IT skills inclusive of Word, Excel and using in-house CRM system.
• A genuine interest in property and property management.
• Excellent customer service skills.
• Ability to pick up new things quickly and work well in a busy working environment.

This is a great opportunity to join an expanding organisation that values their employees and offer great training including taking property related qualifications such as ARLA and IRPM to progress your career within their organisation. To be considered for this role please send in your CV ASAP.