Project Support Co-ordinator

We are currently recruiting for one of the UK’s Leading FMCG companies who are looking for a Project Support Co-ordinator. It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!

What You Can Expect

• Work Type - 18 month FTC
• Location - Watford
• Industry - Retail/ FMCG
• Salary - £25,000 - £30,000

Main Responsibilities as a Project Support Co-ordinator

• Act as a central point of contact and subject matter expert for key stakeholders, managing customer expectations and relationships effectively.
• Coordinate and oversee deployment activities within a defined customer portfolio, ensuring adherence to established processes and service level agreements (SLAs).
• Resolve customer issues promptly to enhance the retailer experience and uphold our brand reputation.
• Drive asset management and recovery through consistent processes.
• Escalate complex issues and queries as needed for timely resolution.

Experience & Skills Required

• Proficiency in Google Suite applications and Microsoft Office.
• Previous experience with SAP or other business systems/databases preferred.
• Customer-facing experience or background in a customer service-oriented role.
• Strong problem-solving skills with the ability to address complex issues efficiently.
• Excellent interpersonal and communication skills with a customer-focused approach.
• Ability to prioritise tasks and manage multiple activities effectively.
• happy to work 5 days per week in the Watford office.

What’s in it For You?

• Amazing company to work for
• Work for a sector-leading organisation
• Potential to go permanent after the initial FTC

For further information on this Project Support Co-ordinator role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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