Programme Manager

Role Overview

The objective of the role is to deliver strategic management of client Real Estate programmes within the Programme Management Office (PMO). This position works closely with various global and EMEA clients, third parties and diverse cross-functional stakeholders within Savills to advise, plan, mobilise, deliver and track complex and multifaceted deliverables.

This includes, but is not limited to, developing and maintaining comprehensive programme planning and control systems, ensuring effective integration and communication across stakeholders, driving momentum and alignment of programme activity, managing risk and escalations, implementing robust compliance and governance protocols and providing ultimate programme oversight.

A Senior Consultant at Savills provides excellent professional advice and service to clients and is a member of a key talent pool within the organisation. The role will be significant to the development and growth of the PMO offering in EMEA. The expectation is that the successful candidate will be able to identify opportunities within the EMEA Real Estate market and support leadership in business development in addition to client delivery work.

Key Responsibilities

• Kick off new programmes by leading steering committee, working group and subject specific meetings across all levels of seniority and ensuring meeting governance is in place throughout.
• Guide client and operations teams to clearly identify and agree strategy, translate these into achievable programme deliverables and gain buy in.
• Ensure critical success factors, goals and objectives are approved, robust and effectively communicated to create successful change culture.
• Identify stakeholders, resourcing gaps, stakeholder risk, appointed decision makers, and ensure Roles and Responsibilities are communicated and understood.
• Engage programme and project teams and develop and manage communication plans across all channels, including knowledge sharing, programme updates, confidentiality, access and media management.
• Ensure early risk identification mechanisms are in place, manage the Risk Register, mitigating actions and escalations.
• Lead all subject matter experts to develop, review, integrate and commit to programme phases, tasks and deliverables to create a master programme plan, own the plan throughout the programme.
• Engage operational teams to review any in-flight projects or programmes that will affect or be affected by programme activities and ensure well planned integration activities.
• Plan and agree programme timeline, critical dates, milestones and slack.
• Develop budget and cost plan in line with financial stakeholders, manage business case approval workflow.
• Employ change control mechanisms to govern scope creep and alignment.
• Employ change management mechanisms to ensure continued engagement of sponsors, project teams and end users.
• Develop and issue reporting, tracking and communication tools and updates to align to the communications plan and ensure stakeholder engagement and alignment.
• Develop and implement early and post programme feedback mechanisms to ensure the programme is successful, implement iterative process improvement.
• Facilitate training and onboarding throughout the programme.
• Develop and / or facilitate development of Playbooks, process documentation and governance tools to capture best practice and future operations. 

Key Skills

Technical Experience
• Knowledge of Project Management methodologies e.g. Prince 2 (advantageous, not essential)

Skills / Knowledge

• A proactive self-starter who works well independently
• A multi-tasker with the ability to manage several projects concurrently
• Someone who works well under pressure and to deadlines
• A keen interest or experience generating PMO leads/initiatives
• An understanding of budget management
• Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible
• Strong commercial awareness
• Excellent communication skills
• Confident networker
• Diplomatic and challenging with the ability to influence others
• Ethical with strong integrity
• High attention to detail, well organised and a good initiative level 

Team Overview 

The EMEA Global Occupier Services team consists of 70 people. The team advise clients who occupy property but who are not in the property business, combining our skills and our corporate knowledge to deliver results. They operate at a number of different levels, from being a full outsource of a company’s real estate functions, to a coordinator of single or multiple service lines for occupier clients.

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.