Production Administrator

Job Title: Production Administrator

Reports to: Financial Director

Department: Production Admin

Responsible for: N/A

About the company:

Crosby Composites (established in 1982) is the number one composite manufacturer in the UK, excelling in the design and manufacture of high-quality carbon fibre parts. Our global customers cover Formula 1, motorsport but primarily automotive, making components and bodywork for some of the most prestigious and outrageous hyper cars in the world. Our services in supporting this include conceptual design, bespoke tooling and manufacturing (with inhouse state of the art spray painting, kit cutting and multiple large autoclaves).

About our employees:

As a member of the Crosby Composites team, we expect all our employees to:

• Adhere to all Crosby Composites policies and procedures
• Represent the Company in a professional manner at all times
• Ensure workplace safety is practiced at all times
• Maintain a clean and safe working environment

Core Values:

• Teamwork – At the heart of everything we do
• Reliability – Honesty and dependability in our everyday business
• Accountability – It’s up to me and it’s up to us, we all take responsibility for our actions
• Continuous Improvements – Always striving to improve all that we do
• Exceeding Expectations – Never accepting the minimum standard
• Driving Safety First – Looking out for ourselves and each other

Mission:

• Support the development of an efficient and effective operational Team
• Increase efficiency to +90%
• Reduce scrap to 2%
• Ensure 100% Plan Adherence
• Increase staff retention
• Develop and maintain the pace of staff development

Measures:

• Meeting the mission objectives (detailed above) which are measured and monitored through the data and metrics collected by the company
• Purpose of the job:
• Reporting to the Financial Director, this role is to support the Administration team in the efficient running of the department, by meeting job timescales and demands, whilst working accurately to the highest of standards.

Key Responsibilities:

Operational Responsibilities

• Responsible for placing all customer orders using Sage 200 and producing all production paperwork as required
• Liaise with Project Management to effectively plan and prioritise workload
• Update and ensure the accuracy of Sage 200 & other databases via regular housekeeping
• Processing non-conformance reports received from customers, liaising with the Quality team and ensuring a satisfactory resolution is found
• Ensure accurate capturing of information to manage exceptions, process flow & returns register
• General administrative & office duties as per the needs of the business
• Direct phone enquiries to the appropriate members of staff
• Keep management informed by reviewing & summarising information & identifying trends

Quality and Standards:

• Liaising with the Project Managers & other departments to effectively prioritise workload
• Identify & drive continuous process improvements
• Establish & maintain procedures for record keeping
• Ensure security, integrity & confidentiality of data
• Ensure filing systems are maintained and current

SKILLS:

• Knowledge of accounting, data & administrative practices & procedures
• Knowledge of Sage 200 Software
• Computer skills & knowledge of Microsoft Office
• Proven ability to problem solve
• Proactive, hands on approach
• Attention to detail with a high level of accuracy

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