Brand Ambassador

ARE YOU THE ONE?

As a Samsung Promoter, your role will be to engage and interact with customers, demonstrating available products and delivering an incredible experience through every customer interaction.

You will build great rapport with both your customers and the in-store teams to drive brand advocacy, loyalty and ultimately sales. You will take responsibility for store compliance in your area, always making sure the brand is represented in the best way. Through asking lifestyle questions, you will recommend the best products from our range to suit our customer’s needs, ensuring their needs are always met and their experience with our brand is memorable.

Keeping your eye on competitors in the market, you will feed back with ideas on how to enhance our position to continuously give us the competitive edge. Your goal will be to achieve your targets through driving brand awareness, customer interactions and sales at every opportunity.

WHAT YOU’LL BE UP TO

PRODUCT DEMONSTRATIONS

Execute engaging product demonstrations to showcase the Unique Selling Points (USPs) and benefits of Samsung products to customers.

Drive conversion from demonstrations to sales, including switch selling from competitor brands

RETURN ON INVESTMENT

Implement strategies to maximize ROI from all customer interactions, including upselling opportunities.

Plan for success for flagship / new products and launch these effectively against the sales targets.

Capture and report all relevant data daily.

PRODUCT KNOWLEDGE

Cultivate an in-depth understanding of Samsung products, propositions, and channel store teams.

Follow a customer journey that matches values and mystery shop techniques.

Maintain brand, visual, and operational standards.

DRIVE SALES AND TARGETS

Proactively drive customer interactions, sales, and surpass predetermined targets.

Drive interactions, sales and exceed targets

Become an integral part of the store team and engage store sales assistants to increase sales

TRAINING

Foster outstanding knowledge and brand advocacy by providing regular training sessions to in-store teams.

Responsible for motivating staff to drive sales and create brand awareness.

ARE YOU OUR PERFECT PARTNER?

• You’ll have experience in retail, sales or customer-facing background
• You’ll have a good understanding of technology
• You’re passionate about excellent customer service
• You’re eager to tackle challenges and change
• You’re motivated by targets
• You’re ability to integrate into teams well
• You are confident and have strong communication skills

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £110.24 per day
• £25 Daily bonus
• Company Sick Pay
• Samsung Discounts
• Life Assurance: 4 times your annual salary
• Perkbox (Rewards Portal)
• Development Opportunities- our teams have historically moved from area roles into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values - and we’re on a mission to work with individuals who share and believe in them.