Product Manager Retail / e-commerce

Product Manager (OMS)

Hertfordshire

£90,000 - £110,000 + Package

Our client is a market leading retail SaaS supplier, they work with some prestigious retail brands across the global providing SaaS solutions. They have been established since 2006, over 200 employees across the UK and SE Asia.

As the Product Manager you will be an active member of the Retail Systems Delivery team delivering change and support to the systems that we manage. From fixing production issues not only through their immediate resolution but also understanding and resolving root causes, through interaction with internal teams and 3rd party partners to project testing and delivery
You will be working on order management systems for end clients managing the full supply chain life cycle,

You will also;

• Ensure adoption of governance practises across all areas.
• Contribute to process improvements to obtain efficiencies.
• Liaise with third party vendors to deliver solutions and resolve application issues.
• Reduce system defects by analysing issues and providing appropriate fixes.
• Maintain positive customer relations and successfully resolve customer complaints and issues.
• Manage software delivery projects related to OMS

About You

The successful candidate will have exposure to critical business systems and will take pride in understanding and supporting them. Self-motivation and time management are essential skills and our new team member can look forward to having real input into the systems and processes that push the client forward.

You will need to have the following;

• Experience with working on EPOS systems and related technologies, ideally an retail OMS
• Experience of working with Windows based systems and implementing change to these systems.
• Experience of working with databases (SQL, Derby) preferable.
• Experience of working within standard IT controls (ITIL & Prince) desirable
• Experience using Java or other similar applications
• Experience working and using order management systems

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.