Principal Network Engineer

Role Purpose

The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support.

You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours.

As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business.

Key Accountabilities

* Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet

* Partner with System Engineering to design/plan new solutions, technology roadmaps and projects

* Providing Level 3 technical expertise to resolve complex platform and customer experience issues

* Design and build innovative monitoring and maintenance procedures for institutionalised operations

* Drive engineering audits to ensure compliance to design considerations and golden parameters

* Design continual service improvement measures for Network infrastructure management

* Conduct engineering analysis to improve service efficiency for optimum use of Network resources

* Lead complex engineering pilots and trials with customers

* Oversee all major incidents RCA, customer reports and knowledge artefacts

* Leverage and manage engineering labs for RCAs, new solutions, and new technology integration

* Custodian of the Network Data Model and Network design authority

* Grow team capabilities by providing leadership and mentoring for less experienced team members

Skills & Qualifications

* Engineering Degree or equivalent with 10+ years of telecoms experience

* 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators

* 5+ years of experience in running Network technology operations

* Strong understanding of e2e satellite communications engineering - from RF chain to networking

* Demonstrable leadership experience in managing technology partners and customers

* Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment

* Strong analytical, diagnostic and problem-solving skills

* Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications

* Strong competency to handle both strategic and operational topics

* Strong cross-functional stakeholder management & result orientated account management skills.

* Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape.

* Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP,

iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless

About Our Client

Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring.

Benefits

• A Competitive Salary, pension scheme, and life assurance & private medical insurance
• A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets
• Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday
• Buy or sell up to 3 holiday days per annum
• Free access to the Employee Assistance Programme
• Enhanced Maternity Pay over and above the Statutory Maternity Pay
• Plus, a variety of excellent Employee Funded Benefits available to you
• Referral bonus payment up to £1,000 (payable upon completions of 3/6 months service)

To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.