Portfolio Property Manager

Our client seeks an experienced Portfolio Property Manager for their busy offices.

Hybrid Working- 2 days in the office and 3 days from home.

Salary: £24,000 + OTE £27,000

Monday- Friday- 9-5.30pm

Job role:

• To deal effectively with any telephone enquiries and to report back any difficulties to the Line Manager. To take messages from the answer-phone and to deal with them accordingly.

• In the case of any complaint or dissatisfaction, to discuss them with the Line Managerso that the matter can be dealt with in accordance with Company procedures.

• To manage a portfolio of properties on a daily basis.

• To ensure you have regular communication with the Client Landlord to update them with any information.

• To open and date stamp mail and deal with as appropriate. Dictate letters accordingly.

• To arrange payment of supplier invoices.

• To be aware of and to control the full use of all office systems so that the office runs efficiently and smoothly.

• To monitor references on tenants with regard to replacements when tenancy already in force. To be aware of and able to explain fully the terms and conditions of business and to negotiate, wherever possible the full or part us of all our services.

• To monitor requests for repairs and maintenance from tenants or landlords, making sure they are all dealt with quickly and efficiently and ensure contractors bills, water rates, etc., are duly sent to accounts for payment.

• To negotiate regarding return of dilapidation's deposit and liaise between all parties until satisfactory conclusion.

• To advise the client to obtain legal advice on legal matters.

• To chase overdue rent for their portfolio

• To deal with insurance claims - both MLPP and where property/contents of property have been damaged.

• To be aware of any lets that are reaching the end of their term and to renegotiate extensions, rent increases between the client and tenants.

• To be aware of the Rules of Conduct drawn up by the Association of Residential Letting Agents for the protection of the public and to work within them.
• To be aware personal targets in terms of achieving the ingredients required to satisfy the required performance. To ensure that all fees are charged in accordance with the Terms of Business with the client.

• To be aware of the contents of the Best Practice Manual and to adhere to the systems and procedures set out in it or subsequent revisions.

• To provide reports, feedback and communication on a regular basis with the client, to ensure reporting deadlines are met.

• To attend property visits and sign off completed works in person

• To arrange property and branch annual inspections as and when necessary.

• To assist ALM generally with any other duties as reasonably required by the Area Manager or Divisional Managing Director.

If you are interested in the role and you would like further infomration, please contact Jack Cooke at AMR on