Personal Assistant/Administrator

• Annual Salary: £27k - £32k (negotiable based on experience)
• Location: Leiston
• Job Type: Full-time

We are seeking an enthusiastic Administrator to join a reputable estate agency team in Leiston. This role is ideal for someone with a passion for customer service and administration, looking to make a significant impact in a forward-moving business. Knowledge of the property industry is advantageous but not essential. A driving licence is required for occasional property visits.

• Perform a variety of administrative tasks to support the team.
• Handle customer inquiries and provide exceptional service, including in challenging situations.
• Accompany the manager on property visits as needed.
• Manage and maintain client records and documentation.
• Assist with the preparation of reports and correspondence.
• Contribute to the smooth running of the office with a proactive and organised approach.

• Proven experience in customer service and administration.
• Ability to empathise with customers and handle difficult situations with composure.
• Confident in dealing with customers face-to-face and over the phone.
• Full driving licence.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Proficiency in standard office software.

• Competitive starting salary with the potential for annual discretionary bonuses.
• Opportunities for career progression within the company.
• Full-time role 

If this is of interest please apply below.