People Services & Payroll Administrator

Job description

As a People Services & Payroll Coordinator your role will focus on providing a comprehensive and customer focused service for all first line People and administrative duties.

Acting as a first point of contact for all centralised queries, this would typically include processes such as new starter and leaver administration, benefit administration, paternity/maternity queries, contract changes and updates to terms and conditions and absence. You will work closely with the People & Culture Team to ensure all legislative and statutory deadlines are met and out people are fully supported to deliver their roles. As a Payroll Coordinator you will also help the People Services & Reward Manager with data analytics and reporting for Payroll.

The role

Salary - £25,000 - £26,000

• Triage all incoming queries, through the People Services and Payroll Mailbox, resolving queries to a pre-set SLA and escalating as required in line with the roles and responsibilities of the team.
• Provide an efficient internal service by adhering to pre-set service standards / SLA's with full support of management and internal service requirements
• Prepare and disseminate contractual and company correspondence such as contract amendment letters, references, mail merges, reports and any adhoc requests.
• Contribute to the successful processing of payroll with pre-set monthly schedule of activity, ensuring all system updates are accurate and consistent with monthly deadlines
• Assist with the payroll data processing and first line payroll queries. As well as checking monthly payroll reports to ensure data has been accurately processed.
• Support managers and employees with employee requests such as flexible working, maternity/paternity/adoption procedures and sickness absence recording.
• Support the integrity of people data within our HR Systems
• Support the continuous improvement of the company's HR processes and procedures.

Values and Behaviours

* Makes every effort to live the company's values through their day-to-day operation.
* Recognises the role of the team as part of the company's overall success and contributes to this through behaviours which demonstrate enthusiasm, flexibility and a 'one team' approach.
* Ensuring effective communication with the wider business is a priority.
* Responsible for leading on own personal development.
* Work as part of the wider HR team to deliver key objectives.

The person

• A keen interest in HR and People Operations processes with a focus on personal development
• Excellent attention to detail with strong communication skills gained from working within a similar environment or role.
• Excellent time management skills with an ability to manage one's own workload to set a standard of SLA.
• Able to forge strong working relationships with Stakeholders of all levels.
• High level IT confidence, including intermediate Excel skills.
• Pro-active approach to problem solving.

Desirable Skills:

• CIPD Level 3 (or working towards)
• Experience working with HR and Payroll Database systems

The company

At Tradebe we have a clear People led strategy which aims to position Tradebe as the number one employer within our industry.

Tradebe is a leader in environmental services since 1984 and was founded with the vision of helping industrial and chemical companies manage the increasing complexity of their waste to protect people and the environment.
Today, we continue to innovate and evolve in a changing environment, maintaining our firm commitment to propelling the circular economy and creating a more sustainable world.
We manage all kinds of environmental liabilities in a sustainable manner by creating new raw materials and energy, and we are dedicated to meeting our customer's environmental goals.
We serve all industries, from petrochemicals to aerospace and hospitals, with unparalleled safety and quality standards.