Pensions Operations Manager

Due to consistently strong growth my client, a leading UK consultancy, seek an experienced Pensions professional to join their dynamic Birmingham team. As an Operations Manager you provide overall management covering commercial, people, client and process / procedural development / input - duties will include:

• Ensuring client service standards and satisfaction remain high
• Develop the offices pensions administration capabilities
• Play an active part in attracting and recruiting experienced pensions professionals to the business
• Provide positive leadership to the business and act as a mentor to colleagues as well as motivating and developing them
• Managing escalated HR issues
• Develop commercial aspects of the region such as client facing, tendering and billing.
• Providing input into the client tendering process.

Applicants must possess strong Defined Benefit experience along with a proven background in people and operational management. Outstanding communication skills are a pre-requisite along with the ability to influence at all levels both internally and externally. Process improvement and project experience would be beneficial along with knowledge of HR, appraisal and performance processes.

This is a great opportunity to secure a senior role which reports to the board of directors of this award winning and highly regarded company. A generous remuneration package along with genuine prospects to develop and move to the executive team in time.