Pensions Administrator

Pensions Administrator
Permanent
Based in Crawley (hybrid 2-3 days in the office)
Ref: TA12664

Tony Alan Recruitment currently has an exciting job opportunity for a Pensions Technician to join a world leading business in the Crawley area on a permanent basis.

Your duties will include:

• Provide a complete administration service including all regular aspects of pensions administrative work
• Responding to pension enquiries such as processing retirements, transfers out and time critical events such as responding to the death of a member
• Answering complex member and third party queries, providing full and accurate responses to questions which require in depth pension knowledge
• Diligence in controlling and monitoring pension cases and workflows, ensuring all activities are completed in line with legislation, service level agreements and the expectation of members, the Trustee and the Company
• Deal with complaints in accordance with the IDRP and to deal with such cases with empathy and the utmost professionalism
• Maintain an excellent working knowledge of the pension scheme Rules, including various legacy arrangements
• Quickly escalate to the Pensions Manager any significant problems or concerns, particularly those that have a financial implication
• To assist the Pensions Manager, when necessary, in providing support to the Trustee Board e.g.
• Production of a member newsletter
• Preparation of the Scheme financial statements
• Submission of the annual Scheme Return
• Completing the Pensions Dashboard Project

Key requirements:

• Considerable experience in a pensions administration role
• Good knowledge of UK pension legislation
• Experience of working with pension administration systems (Profund being an advantage)
• Track record of performing and checking member benefit calculations including ability to apply complex history of legacy arrangements

If you feel that you would be suitable for this position then please apply with your CV.

REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward!

Due to the high number of CV’s we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.