Payroll Administrator

As a family-owned business our people are central to our success, and following years of organic, consecutive growth, we’re looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards.

Software never stays the same and neither do we. We want our people to be part of a progressive organisation, encouraged to embrace change and new ideas to shape our future development. Your input is vital, which is why we’re committed to personalised learning paths for every employee to help you, and us, grow.

Our goal is to make the world of work easier as a leader in the HR, payroll, finance, and integration solutions software and services industry. We’re proud to design and develop some of the best business solutions like iTrent and People First to support our customers’ people-related challenges across every vertical.

Looking for the place where you can belong? Join MHR and help us shape the world of work.

Do you have customer service experience? Or do you have payroll experience? Look no further! We’re looking to recruit a Payroll Analyst to join our team. Read on to find out a little more about the opportunity…

As a Payroll Analyst, you will deliver an effective and accurate payroll service to a portfolio of clients. The service delivered will be accurate, efficient and compliant with documented and implied procedures. You will have the opportunity to build and maintain brilliant relationships with your clients and stakeholders internally here at MHR.

Role Responsibilities:

• Handling queries from customers by telephone and email about their payroll
• To process and reconcile portfolio of payrolls (end to end) in accordance with documented standard operating procedures, including PAYE and NI related amendments and process BACS payments.
• Manipulation and validation of incoming data
• Payroll validation and exception management
• Identification of payment or data errors
• Schedule and task management
• Providing updates and information on: P45’s, P60’s etc.

We’re looking for a customer service-oriented analyst to support our payroll processing for the UK and Ireland. This role will be part of our managed services team and you will work within a team to ensure all our customers here at MHR are getting paid accurately and timely as agreed within our SLA’s.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.