Parts Telesales Advisor

Role: Parts Telesales Advisor
Shifts: Monday to Friday (40hrs per week) Dayshift
Duration: Temporary to Permanent
Salary: £11.44ph
Location: Houghton le Spring

Are you passionate about automobiles and love helping customers find the perfect parts for their vehicles? Do you have excellent communication skills and thrive in a fast-paced environment? If so, we want you to join our team as a Parts Telesales Advisor!

Our client are dedicated to providing top-notch automotive parts and exceptional customer service. With our wide range of products and knowledgeable team, we help customers keep their vehicles running smoothly.

Job Responsibilities:

• Assist customers over the phone in identifying the right parts for their vehicles.
• Provide expert advice and recommendations on product selection and compatibility.
• Process orders accurately and efficiently using our inventory management system.
• Build and maintain strong customer relationships through excellent service.
• Stay up-to-date on automotive trends and product knowledge to better assist customers.

Requirements:

• Previous experience in automotive parts sales or customer service preferred.
• Experience working within a fast passed call centre environment
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills and familiarity with inventory management systems.
• Passion for automobiles and eagerness to learn about new products and technologies.

Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.