Parts Advisor

Job Title: Parts Advisor.

Hawkfield Recruitment is working with a family-owned dealership who are looking to add an additional Parts Advisor to their team due to growth within the business. You will be joining a busy and fast-paced environment with a considerable trade business.

We are looking for candidates who share a passion for delivering the highest levels of customer service for all our customers and are willing to learn new skills both as an individual and as part of a team. The successful candidate must have experience working within an aftersales/automotive industry and be someone who can thrive in this environment and complement the strengths of the existing team.

Salary for Parts Advisor: up to £25,000 basic salary - Plus a monthly customer satisfaction bonus.

Hours: 45 hours per week. Saturday on rota which is paid at overtime

Responsibilities of Parts Advisor:

• Assisting workshop, trade, and retail customers with parts-related enquiries through all communication channels
• Maximising all sales opportunities
• Keeping stock maintained
• Ordering parts
• Using DMS/Parts catalogues
• Checking parts in
• Dealing with customer over the phone
• Managing warranty and new parts returns

What we are looking for:

• Enthusiasm with good people skills
• Strong attention to detail
• Excellent customer service skills
• Have good organisational and administrative skills.
• The ability to work on your own initiative.
• Flexibility and be able to manage a variety of jobs at any one time.

If you are looking for an exciting new opportunity with excellent progression with a forward-thinking dealer group, then please apply as we would love to hear from you.